We try to keep our terms and conditions as plain English
and as easy to understand as possible.
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Contract: By agreeing to use Remind The
Step's services, you enter into a contract with us.
This indicates that you have read and accept our
terms and conditions.
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Payment: All purchases are final and
non-refundable. We do not store any credit card
details on our system; all transactions are
processed securely through a third-party payment
provider.
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Data Ownership: Remind The Step owns all data
generated by users on our platform. We may use this
data for research and development purposes or to
improve our services, but we will not share it with
third parties without your consent.
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Privacy: We are committed to protecting the
privacy of our users. For more information, please
read our
Privacy Policy.
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Support: We offer customer support through
email and live chat. Our support team is available
Monday through Friday from 9 AM to 5 PM (GMT). We
strive to respond to all inquiries within 24 hours.
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Limitation of Liability: Remind The Step will
not be held responsible for any losses, damages, or
claims that arise from your use of our services,
except in cases where we have acted with gross
negligence or intent.
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Compliance: It is the user's responsibility
to ensure compliance with all relevant laws and
regulations related to working at height and ladder
inspections. Remind The Step provides guidance but
cannot guarantee full compliance on behalf of its
users.